Legal
Refund Policy
Last updated: May 2026 · Little by Little Design · littlebylittledesign.com
1. Our commitment
We want you to feel confident when you purchase the Spoonflower Assistant — Little by Little. If the Extension is not the right fit for you, we offer a straightforward refund process.
2. Eligibility
This policy applies to one-time and lifetime purchases, including the Founding Member license. Monthly subscriptions can be cancelled at any time and are not eligible for partial refunds — you retain access until the end of your current billing period.
3. 14-day money back guarantee
If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your purchase date. No lengthy explanations required.
To help us improve the Extension, we may ask you (optionally) what didn't work for you — but your answer has no bearing on whether your refund is approved.
4. How to request a refund
Send an email to hello@littlebylittledesign.com with:
- Subject line: Refund Request
- Your order number or the email address used at checkout
- Optionally: what didn't work for you (this helps us improve)
We will process your request within 3 business days.
5. Refund method
Refunds are returned to the original payment method (PayPal). Processing times depend on your payment provider and may take 3–5 business days to appear in your account.
6. After a refund
Once your refund is processed, your activation code will be deactivated and access to the Extension will be revoked upon the next verification check.
7. Exceptions
Refunds will not be issued in the following cases:
- Requests made after the 14-day window has passed
- Accounts terminated due to a breach of our Terms & Conditions
If you are experiencing a technical issue, please contact us before requesting a refund — we are happy to help resolve it.
8. Contact
If you have any questions about this Refund Policy, please reach out:
Little by Little Design
hello@littlebylittledesign.com
littlebylittledesign.com